Rick Miller

Successful CEO in Fortune 10, Fortune 30, Startup and non-profit


As President and/or CEO, Rick Miller has turned around a Fortune 10, Fortune 30, startup, and a non-profit organization, driving record growth and customer/employee satisfaction at each one. Miller uses experience-tested tools to help senior executives and entrepreneurs excel in their dealings with customers, competitors, costs, capital, communities, and culture. Since 2008, Miller has guided leaders in achieving long-term sustainable growth across multiple industries, including tech, pharmaceuticals, manufacturing, media, finance, automotive, and the non-profit sector. Rick Miller is one of the few accomplished business executives who has been able to translate his decades of experience into smart advice that helps other senior leaders grow their businesses and themselves. As “Go-to Chief” at the firm BEING CHIEF LLC, Miller shows leaders from Fortune 500s to startups, how to leverage their power so they can bring out the best in those around them, as well as themselves. Deemed “one of the most brilliant business thinkers and leaders of today” by TEDxWallStreet, Miller has served as President and/or CEO in a Fortune 10, Fortune 30, a startup, and a non-profit. In each case, he took the reins at a time when the organization was crumbling. Using his Power Compass, a researched and unconventional tool he created to help leaders ask the right questions so they can make the best choices, Miller turned around poor performance at each organization, leading teams to increased revenue and new products, as well as record-high customer and employee satisfaction levels. Since 2008, Miller has helped achieve long-term sustainable growth in numerous companies, collaborating with leaders from a wide array of industries including tech, pharmaceutical, manufacturing, automotive, media services, financial services, and non-profit organizations. He is a Senior Advisor to The Strategic Innovation Lab at Case Western Reserve University’s Fowler Center for Business as an Agent of World Benefit. His book has received rave reviews from Thinkers50 Marshall Goldsmith, Zappos co-founder Tony Hseih, and Chicken Soup for the Soul creator Jack Canfield, and many more thought leaders of today. Vehement that one of a chief’s most important responsibilities is creating a better future, Miller founded a non-profit company dedicated to supporting children with diabetes. Rick is a servant leader, a student-teacher, and a Go-to Chief. He is also an experienced and trusted confidant, an author, a sought-after speaker, and an expert at driving sustainable growth. For over 30 years, Rick served as a successful business executive in roles including President and/or CEO in a Fortune 10, a Fortune 30, a startup, and a non-profit. In each case, he was recruited from the outside to turn around poor performance in difficult times. Rick Miller is a Chief not because of his many high-ranking titles, but because of his ability to bring out the best in others—and in himself—using the choices he developed in his Power Compass. Across different industries and facing challenges that range from a market crash to a war zone, unethical competitors, and friendly fire from inside his own company, Rick led teams that have repeatedly tripled the growth rates of million and billion dollar organizations. At the same time, these companies drove record levels of customer and employee satisfaction and loyalty. Known for helping leaders ask the right questions, Rick has been in demand for the past ten years as a confidential adviser to many of today’s most senior executives, and is extensively connected within the global business and leadership communities. Rick continues to serve senior executives by offering broad business experience in six specific areas: customers, competitors, costs, capital, communities, and culture. Rick began his career in 1980 as a sales trainee in the tech industry working for Sperry Corporation. There he learned important lessons about relationships, accountability, and constant change. Rick developed skills as a turnaround specialist and rose to serve as a Division VP/GM for the North America Division. Rick left Sperry in 1995 to serve as a Corporate Officer at AT&T, running a “long-lines” unit—he was AT&T’s first outside recruit for that position in 100 years. Rick’s team tripled the growth rate to 15% and held it for three years as they built a robust $5B unit. Rick was then promoted to President of Global Services. In 2000, Rick was recruited by the internet startup, Opus 360, to serve as President and COO. During the market crash of 2000, Rick’s team completed a successful IPO while dramatically increasing revenue and profit. Then in 2002, Rick was recruited as the first hire of a newly-appointed Lucent Technologies CEO to turnaround sales at the $21B telecommunications provider. After the company returned to profitability, Rick was asked to serve as President of Lucent’s Government unit, which became the fastest growing unit at Lucent for the next three years. During this period, Rick also led the non-profit organization, The Balance & Stretch Center. As President and CEO, he led the development of products used by other non-profits to help children with diabetes. Since mid-2008, Rick has worked with senior leaders across many industries including hi-tech, pharmaceutical, manufacturing, automotive, media services, financial services, and in non-profit organizations. First at Choices & Success LLC and now at BEING CHIEF LLC, the result is always growth. Rick also works with the Weatherhead School of Management at Case Western University. Specifically, as a Senior Advisor to The Strategic Innovation Lab at The Fowler Center for Business as an Agent of World Benefit, Rick offers counsel to engage the business community in programs that lead to sustainable long-term growth. Rick earned a bachelor’s degree from Bentley University and an MBA from Columbia. He currently lives in Morristown, NJ.


This profile was created by the MicDrop team with public information found from SPEAKING.com